5 things you can learn from blowing up coffee a machine
“You’re fired.”
My job at the cafe lasted two weeks.
I can’t blame the guy.
In my short time of employment, I managed to:
- Blow up the milk steamer.
- I messed up the bean grinder.
- Failed to remember customers’ orders.
It was quite an experience.
But during my time demolishing a cafe, I managed to learn a thing or two about hospitality.
- Always welcome guests with a smile.
You can’t go wrong by being nice.
- Creating a welcoming atmosphere.
When people buy your course, make sure you have a great welcome sequence.
- Attention to detail.
Always quality over quantity.
Remember, your job as a course creator is to bring people from A to B in the fastest possible time.
- Speedy service.
Always strive to answer questions fast.
- Handle complaints gracefully.
People who complain have some truth in what they say.
Listen, adapt and solve fast.
In the end, running a cafe and selling a course are not that different.
Building your business is about a never-ending journey of trial and error.
It’s a fun experiment to look at other businesses to see what you can learn.
Always remain a student, and you will become better at your craft.
Now go and build that course.